Administration Assistant, Wolverhampton WV10 0QP
Administration Assistant, Wolverhampton WV10 0QP
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Wolverhampton WV10 0QP, United Kingdom -
Posted: less than a week ago
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Description
Job summary
An opportunity has arisen to provide an efficient, courteous and helpful reception service to patients, their families and other professionals when they contact the Acute Children's Services.
To undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with a patient's journey through Children's Services, as outlined in the Patient Access Policy.
Staff will undertake clerical duties relating to any aspect of the service.
Staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of role are done in a timely manner.
To ensure patient confidentiality is maintained at all times.
Main duties of the job
To use a range of IT systems.
To undertake full receptionist duties as and when required.
To answer all incoming telephone calls and deal with appropriately.
To accurately input, update and amend patient related information on Careflow Electronic Patient Record (EPR).
To arrange referral or follow-up outpatient appointments for patients as directed by nursing staff
To process internal referrals for the team where appropriate.
To ensure that all filing is up to date as and when required.
To work within identified guidelines with regards to safeguarding.
To input data from a variety of sources using a range of identified data systems.
To be responsible for the timely processing of all incoming and outgoing mail as and when required.
To undertake photocopying and scanning as required by the team following Trust and Departmental policies and when required.
To convey information/messages received from patients, colleagues and managerial staff accurately
To attend mandatory training.
To be familiar with/comply with all policies and procedures.
To undertake any tasks relevant to the work of an Administration Assistant.
Enquiries should conform at all times to the rules of confidentiality.
To book/arrange appointments provided within the acute children's services as and when required.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as"Good"by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
To provide administrative support to the Acute Childrens Services team, to include all administrative procedures and documentation associated with a patients attendance/admission to the hospital.
Please see attached Job Description for full list of roles and responsibilities
Job description
Job responsibilities
To provide administrative support to the Acute Childrens Services team, to include all administrative procedures and documentation associated with a patients attendance/admission to the hospital.
Please see attached Job Description for full list of roles and responsibilities
Person Specification
Qualifications
Essential
Essential
Person Specification
Qualifications
Essential
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wednesfield road
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
An opportunity has arisen to provide an efficient, courteous and helpful reception service to patients, their families and other professionals when they contact the Acute Children's Services.
To undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with a patient's journey through Children's Services, as outlined in the Patient Access Policy.
Staff will undertake clerical duties relating to any aspect of the service.
Staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of role are done in a timely manner.
To ensure patient confidentiality is maintained at all times.
Main duties of the job
To use a range of IT systems.
To undertake full receptionist duties as and when required.
To answer all incoming telephone calls and deal with appropriately.
To accurately input, update and amend patient related information on Careflow Electronic Patient Record (EPR).
To arrange referral or follow-up outpatient appointments for patients as directed by nursing staff
To process internal referrals for the team where appropriate.
To ensure that all filing is up to date as and when required.
To work within identified guidelines with regards to safeguarding.
To input data from a variety of sources using a range of identified data systems.
To be responsible for the timely processing of all incoming and outgoing mail as and when required.
To undertake photocopying and scanning as required by the team following Trust and Departmental policies and when required.
To convey information/messages received from patients, colleagues and managerial staff accurately
To attend mandatory training.
To be familiar with/comply with all policies and procedures.
To undertake any tasks relevant to the work of an Administration Assistant.
Enquiries should conform at all times to the rules of confidentiality.
To book/arrange appointments provided within the acute children's services as and when required.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as"Good"by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
To provide administrative support to the Acute Childrens Services team, to include all administrative procedures and documentation associated with a patients attendance/admission to the hospital.
Please see attached Job Description for full list of roles and responsibilities
Job description
Job responsibilities
To provide administrative support to the Acute Childrens Services team, to include all administrative procedures and documentation associated with a patients attendance/admission to the hospital.
Please see attached Job Description for full list of roles and responsibilities
Person Specification
Qualifications
Essential
- oGood standard of education ( GCE level C as minimum in English and Maths)
- oNVQ II in Administration or equivalent experience/knowledge.
Essential
- oExperience of Microsoft word, Outlook and Excel
- oPrevious admin experience desirable.
Person Specification
Qualifications
Essential
- oGood standard of education ( GCE level C as minimum in English and Maths)
- oNVQ II in Administration or equivalent experience/knowledge.
Essential
- oExperience of Microsoft word, Outlook and Excel
- oPrevious admin experience desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wednesfield road
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
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Job positionAdministration Assistant
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