Receptionist, Greater London

£28,080 plus tronc

28 days holiday, enhanced after 5 years of service.

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

Nestled on the Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five‑star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state‑of‑the‑art conference and meeting rooms, including the UK’s largest pillar‑free ballroom.

• Greet our guests with a warm welcome and an infectious smile.
• Manage check‑in and check‑out procedures efficiently.
• Provide guests with information about hotel facilities, services, and the local area.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Work closely with other departments to ensure seamless guest experiences.
• Answer calls, allocate rooms, and prepare guests’ bills.

• Providing a high‑quality service comes naturally to you.
• Strong organisational skills and attention to detail.
• Excellent at multi‑tasking and remaining calm under pressure.
• Excellent communication skills with a high standard of written and spoken English.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Approachable, positive, and proactive manner.
• 5‑star hotel experience in a similar role is a real advantage.
• Opera PMS experience a plus.

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.