Receptionist – Modern Serviced Apartments – Immediate Start, London

We’re working with a well-established serviced apartment company based in the West End area of London. With a strong reputation for providing clean, comfortable, and well-located accommodation, they offer a guest-first approach in a busy, vibrant setting.

They’re now looking for a confident and reliable Receptionist to join their front-of-house team. If you’re someone who thrives in a varied role, enjoys guest interaction, and has experience with the Mews or Opera booking systems, this could be a great fit.

You’ll need to be available to start right away, as they’re looking to welcome someone into the team immediately!

• £29,016 per annum plus quarterly bonuses and £150 per month wellness bonus after completing a 3-month probationary period – use it for travel, fitness, streaming or anything that helps you recharge!
• Shift patterns include: 7am to 4pm, 10am to 7pm, and 12pm to 9pm
• Working in a small, friendly, and supportive team
• Immediate start available

• Welcoming guests with warmth and professionalism, providing excellent customer service
• Handling check-ins and check-outs efficiently using the Mews system (experience with Opera or similar PMS also considered)
• Managing guest queries, resolving issues, and offering local area advice
• Assisting with bookings, payments, and administration
• Keeping the reception area tidy and presentable at all times

This role would suit a personable, organised, and proactive Receptionist who’s looking for a steady front-of-house role with a people-first team. Prior experience in a serviced apartment, hotel, or hospitality setting is essential.

We appreciate that your CV may not be up to date. No problem, send me what you have to or look me up on LinkedIn and send me a message there!